The client is a US-based tax preparation company that operates in North America, Australia, and India. The client implemented the new Oracle HCM system to enhance Human Capital Management processes
Worked as the Track Lead for workstreams including Payroll, Core HR, Benefits, Manager and Employee Self Service, and Franchise for R13 Oracle HCM Cloud. The team developed 58 hours of learning, with more than 150 deliverables, which included ILTs, WBTs, simulations, job aids, QRGs, and participant activities.
Led a team of 5 designers and was responsible for daily work allocation, quality review of all the training material developed by the offshore team.
Liaised with the Onshore team and the client to identify and mitigate any risks foreseen, plan the deliverables, and ensure smooth execution.